[Ska'dForLife-WBA]

That's the beginning, but it's far from the end. Now's the time to be ruthless. No more "jobs for the boys". Everyone in every department of this club has to stand up and be counted. Anyone who's been promoted beyond their level of competence - however likeable or eager they are - has to be re-shuffled to something they can do properly, and a replacement found who can actually fulfil the job description. Root out the complacency, give the employees (beginning with the playing staff) a good hard kick up the comfort zone, and let's cook up a plan for this football club that goes further than the next six months.